Najla Elmachtoub on human-centered on-call practices, leading with empathy, retrospectives, and knowing what is just enough to do and then letting go

Najla Elmachtoub is an engineering leader. In her most recent role as a Director of Engineering at Etsy, she led product teams across several domains including mobile, machine learning, adtech, and more. Prior to Etsy, Najla worked at a fintech startup in New York as an engineering manager and a product manager. 

She believes in growing teams with empathy, bringing people along for tough decisions, and advocating for others. In this episode, Najla shares how she applies human-centered thinking to engineering leadership. And stick around for her story about moving to Mexico City to open Etsy’s first office in Latin America.

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This episode is sponsored by Botworks.

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Najla Elmachtoub on human-centered on-call practices, leading with empathy, retrospectives, and knowing what is just enough to do and then letting go
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